← Back to Blog

Category Page Design: Best Practices for E-commerce

CRO Audits Team

Category pages are where shopping decisions begin. They’re the bridge between browsing and buying—and poorly designed category pages let potential customers slip away.

This guide covers the essential elements of category pages that convert browsers into buyers.

The Role of Category Pages

Category pages serve multiple critical functions:

Users landing on your site often start with category pages. They’re orienting themselves, understanding your offering, and deciding where to go next.

Product Discovery

For users who don’t know exactly what they want, category pages help them explore options and narrow down choices.

Comparison Facilitation

Many shoppers want to compare multiple products before clicking through. Category pages should make this easy.

SEO Gateway

Category pages often rank for broader keywords (“running shoes,” “coffee makers”) and serve as entry points for organic traffic.

Essential Category Page Elements

1. Clear Category Title and Description

Title:

  • Descriptive and specific
  • Matches navigation and user expectations
  • Keyword-optimized for SEO

Description:

  • Brief overview of the category
  • What products users will find
  • Why your selection is worth browsing
  • Keep it short—users want to see products

Example: “Women’s Running Shoes (128 products) High-performance running footwear for every distance, from daily trainers to race-day speedsters.”

2. Product Grid/List

Grid view:

  • Best for visual products (fashion, home goods)
  • Shows more products per screen
  • Image-focused comparison

List view:

  • Better for technical products (electronics, B2B)
  • Shows more details per product
  • Easier to scan specifications

Best practice: Default to what works best for your products, but offer users the option to switch.

3. Product Cards

Each product card should include:

Essential:

  • Product image (clear, consistent)
  • Product name
  • Price
  • Star rating and review count

Valuable additions:

  • Sale price/discount indication
  • Quick view button
  • Color variants preview
  • Stock status (“In stock” / “Only 3 left”)
  • “Add to cart” without clicking through

Considerations:

  • Consistent card dimensions
  • Hover states with additional info
  • Mobile-optimized layout

4. Filtering and Sorting

Filters (allow users to narrow by):

  • Price range
  • Size
  • Color
  • Brand
  • Rating
  • Availability
  • Product-specific attributes

Sorting options:

  • Best selling / Most popular
  • Newest
  • Price: Low to high
  • Price: High to low
  • Rating
  • Alphabetical

UX best practices:

  • Show applied filters clearly
  • Easy to remove individual filters
  • “Clear all filters” option
  • Show number of results
  • No page reload (AJAX filtering)

5. Pagination or Infinite Scroll

Pagination:

  • Clear page numbers
  • Previous/next navigation
  • Shows total pages
  • Better for users who want to track progress

Infinite scroll:

  • Seamless browsing experience
  • Higher engagement
  • Harder to reach footer
  • Can feel overwhelming with large catalogs

“Load more” button:

  • Hybrid approach
  • User-controlled expansion
  • Good middle ground

Recommendation: Pagination or “Load more” for most stores. Infinite scroll works well for discovery-focused browsing (fashion, inspiration).

6. Results Count

Always show: “Showing 48 of 128 products”

Users want to know:

  • How many options exist
  • How many they’re currently viewing
  • How filtering affects results

Show path from home: Home > Women’s > Shoes > Running Shoes

Benefits:

  • Helps users understand site structure
  • Easy navigation to parent categories
  • SEO value (internal links)
  • Reduces bounce rate

Sub-category Navigation

If category has sub-categories, display them prominently:

Running Shoes ├── Road Running ├── Trail Running ├── Track & Field ├── Racing Flats └── View All

Place at top of page or in sidebar.

Back to Top

For long category pages:

  • Sticky “Back to top” button
  • Or sticky header with key actions

Mobile Category Pages

More than half of e-commerce traffic is mobile. Mobile category pages need special attention:

Grid Considerations

  • 2 columns is typical for mobile
  • Larger images for easier visual identification
  • Card content must be readable

Filter Experience

  • Full-screen filter modal (not cramped sidebar)
  • Large touch targets
  • Clear “Apply” and “Reset” buttons
  • Show result count before applying

Infinite Scroll Caution

On mobile, infinite scroll can make it impossible to reach footer navigation. Consider “Load more” or pagination.

Sticky Elements

  • Sticky filter bar at top
  • Floating “Back to top” button
  • Easy access to sort options

Performance Optimization

Page Speed

Category pages often have many images, impacting load time:

  • Lazy load images below the fold
  • Use optimized image sizes (not full-res)
  • Limit initial products shown (24-48)
  • Compress images properly
  • Use CDN for assets

Skeleton Loading

While content loads, show placeholder skeleton UI. Feels faster than blank screen or spinner.

Caching

  • Cache category pages for returning visitors
  • Cache filter combinations if possible
  • CDN caching for static elements

SEO Considerations

Unique Content

Avoid duplicate content across similar categories:

  • Unique descriptions per category
  • Unique title tags and meta descriptions
  • Canonical tags where appropriate

Internal Linking

Category pages should link to:

  • Sub-categories
  • Featured products
  • Related categories
  • Buying guides/content

URL Structure

Clean, descriptive URLs:

  • /womens/shoes/running-shoes
  • /category.php?id=1234

Conversion Optimization Elements

Social Proof

Show category-level social proof:

  • “5,000 reviews across this collection”
  • “Bestseller” badges on top products
  • “Trending” or “Popular this week” sections

Promotional Messaging

If running promotions:

  • Banner at top of category
  • Sale badges on product cards
  • Clear discount communication

Highlight editorially:

  • “Staff picks”
  • “Customer favorites”
  • “New arrivals”
  • “Back in stock”

This helps users navigate large catalogs and builds trust through curation.

Comparison Features

Help users compare products:

  • Quick-compare functionality
  • Hover to see key specs
  • Side-by-side comparison tool

Common Category Page Mistakes

Too Many Products Per Page

Loading 200 products slows page speed and overwhelms users. 24-48 is typically optimal.

Filters That Don’t Work

Broken filters, slow AJAX, filters that return zero results—all frustrate users. Test thoroughly.

Inconsistent Product Cards

Different image sizes, missing information, varied styling across products looks unprofessional and makes comparison difficult.

No Empty State Handling

When filters return zero results:

  • Clear message explaining no results
  • Suggestions to broaden search
  • Link to related categories
  • Don’t just show a blank page

Ignoring Mobile

Desktop-focused designs that don’t adapt to mobile lose more than half your potential customers.

Poor Product Titles

Product names that require clicking through to understand aren’t scannable. “SKU-7892” tells users nothing.

Testing Category Page Changes

What to Test

  • Products per page (24 vs. 48 vs. infinite)
  • Default sort order
  • Filter placement (sidebar vs. top)
  • Product card content (add review count, add quick view)
  • Grid columns (3 vs. 4 on desktop)
  • Featured sections placement

Metrics to Track

Primary:

  • Product page click-through rate
  • Conversion rate (from category page visitors)

Secondary:

  • Time on page
  • Filter usage
  • Scroll depth
  • Bounce rate

Category Page Checklist

Structure

  • Clear category title and product count
  • Brief, useful category description
  • Breadcrumb navigation
  • Sub-category navigation (if applicable)

Product Display

  • Consistent, high-quality product images
  • Clear product names
  • Prices visible
  • Rating and review count shown
  • Stock status visible
  • Sale indicators present

Filtering & Sorting

  • Relevant filter options for category
  • Multiple sort options
  • Applied filters clearly shown
  • Easy to clear filters
  • Results count updated

Mobile

  • Filter experience works well on touch
  • Images and text readable
  • Touch targets adequate
  • Page loads quickly

Performance

  • Page loads in under 3 seconds
  • Images lazy-loaded
  • No layout shift during load

Ready to Improve Your Conversions?

Get a comprehensive CRO audit with actionable insights you can implement right away.

Request Your Audit — $2,500

Ready to optimize your conversions?

Get personalized, data-driven recommendations for your website.

Request Your Audit — $2,500